We want satisfied customers, because satisfied customers are the best customers. To keep you happy, we've introduced a few unique services to the China travel market.

• Multicurrency payment options. We serve the world, so we can accept payment in RMB, HKD, TWD, USD and Euros. Just toggle your currency of choice in the upper right hand corner of the search results page, and you can pay the way you want.

• No extra fees for cancellations or changes to your itinerary. It used to be that getting refund money from a pre-paid travel agent was like squeezing blood from a stone, but no more. We understand that things change, and we want to help you with your travels, not make them more complicated. If you need to change or cancel anything on your itinerary, let us know and we will get it done right away- at no extra cost to you. If you have a refund due, we'll put your money right back where it came from.

• Surcharge free payment options, including international credit cards. We don't charge extra just because you want to pay with your international cards. Somehow, we think that charging you extra for the privilege of paying us is a bit silly.

• Fast, conscientious service. You can make your search, book and pay 24/7 without ever needing to wait on hold, suffer through unhelpful automated responses or speak to a representative; but if you have problems, questions or comments, just drop a line to our multi-lingual customer service representatives and we'll be in touch- within two hours during extended Chinese business hours or by 9am the next day, guaranteed.

Travelzen is already China's only real online travel agent.

We want to be your favorite online travel agent, too.