REAL Online Travel Service, and what it brings to you

What makes Travelzen better? We are Greater China’s only REAL online travel agent. Our unmatched international and domestic booking engine, matched with our superb customer service gives you the fastest and easiest online travel experience in Greater China, bar none.

What we have that makes us better:

• 100% real pricing, with real-time quotes and availability. Every price we offer is genuine and available at the time of your search. With Travelzen, you don’t need to worry about our great prices having ‘just sold out’ when you phone to book, like on other sites. If you can see it, you can buy it.
• Instant booking and confirmation. You see it, you book it, we confirm it. It’s that easy. Whether you’re booking from the road or in the middle of the night, you can get your bookings bought and confirmed right away, with no waiting for a call back or hanging around for the delivery guy- just like a real travel website.
• No-fee, no-fuss cancellations and changes. Sometimes plans change- and you shouldn’t pay any more than you have to when it happens. If you cancel or change any booking you make through Travelzen, we will make sure you get the refund you’re owed- and we won’t charge you a penny extra to do it.
• No surcharges, service fees, or hidden costs. That’s why whenever you process any transaction with Travelzen, you will pay only those fees charged by the service provider- and they will be laid out clearly for you. We want you to have a good trip, not an unpleasant surprise.
• Fast, conscientious service. You can make your search, book and pay 24/7 without ever needing to wait on hold, suffer through unhelpful automated responses or speak to a representative; but if you have problems, questions or comments, just drop a line to our multi-lingual customer service representatives and we’ll be in touch- within two hours during extended Chinese business hours or by 11 am the next day, guaranteed.
• Multicurrency payment options- without surcharges. We serve the world, so we can accept payment in RMB, HKD, TWD, USD and Euros. Just toggle your currency of choice in the upper right hand corner of the search results page, and you can pay the way you want.

Travelzen is already China’s only real online travel agent.

We want to be your favorite online travel agent, too.