Terms of Use, Travelzen.

Our Services

Travelzen.com is owned by Travelzen Limited located in Hong Kong and Travelzen (UK) Limited located in the United Kingdom. By referring to the Terms and Conditions listed below, you have acknowledged that you understand and agree to all the terms and conditions stated here.

If you reside in a country within the European Union, these terms are an agreement between you and Travelzen (UK) Limited. Under this agreement goods and/or services will be delivered via Travelzen (UK) Limited as an agent of Travelzen Limited or by Travelzen Limited, depending on the type of payment method used for the purchase of the goods and/or service. If you reside in any other country, then these terms are an agreement between you and Travelzen Limited and goods and/or services will be delivered by Travelzen Limited directly.

If you do not agree with any part of these Terms and Conditions, please quit and stop using this site.

Travelzen may at any time modify these Terms and Conditions without prior notice and your continued use of this site will be conditioned upon the terms and conditions in force at the time of your use.

Key Offices
Below lists our key office locations:

Hong Kong Office
Travelzen Limited
Unit 908, Level 9, Cyberport 2, 100 Cyberport Road, Hong Kong

UK Office
Travelzen (UK) Limited
Suite 250
162-168 Regent Street
London
W1B 5TD

Shanghai Office
Shanghai ChangShou Travel
16/f, Baohua International Plaza, 555 Guangzhong Road (W),
Shanghai, China 200072

Taiwan Office
Travelzen Limited
6F., No.71, Sec. 3, Minsheng E. Rd., Songshan Dist., Taipei City 105, Taiwan
(R.O.C.)

Corporate Identification and Trademarks

"Travelzen", "Travelzen.com" and any and all other marks appearing on this Site is trademarks of Travelzen ("trademarks"). You may not use, copy, reproduce, republish, upload, post, transmit, distribute or modify the Trademarks in any way, including in advertising or publicity pertaining to distribution of materials on this site without Travelzen’s written consent.

Reservation Services

Travelzen is acting solely as a booking agent for airlines, hotels or other travel service providers (collectively, "Travel Suppliers") in selling travel services, or in accepting reservations or bookings for such services to be provided to you. Travelzen does not assume liability for any injury, damage, death, loss, accident or delay due to any fault, act of negligence, omission or default of a Travel Supplier, or by a force majeure factor. The contract of carriage in use by a Travel Supplier, when issued, shall be between the Travel Supplier and the passenger.

For detail terms and conditions of the different products purchased online, please refer to the details published throughout the registration process and hence, once booking is confirmed, please refer to the confirmation email receipt that we sent.

For subsequent reservation amendment or cancellation, the terms and conditions listed in the confirmation email receipt applies.

Security

We adopt the SSL encoding protocols to secure and protect your credit card information. However, any losses incurred or sustained by you in transmitting information shall be borne solely and exclusively by you. If you are using a public computer for Our Services, you should sign out after you have finished using it.

Privacy

We take privacy issues very seriously. Our current Privacy Policy covers our use of any information provided by you. In using Our Services, you acknowledge and agree to be bound by the terms of our Privacy Policy. For details, please refer to details listed on "Privacy Policy" section on our web site.

Warranties

Unless a Provider has agreed otherwise, all products, services, advice, merchandise and information available through this Site are provided on an "as is," "as available" basis without warranties of any kind, either expressed or implied.

General Limitation of Liability

In no Event Shall Travelzen, it’s affiliates, and/or their respective suppliers be liable for any injury, death, loss, claim, damage, accident, delay, or any special, exemplary, punitive, incidental or consequential damages of any kind, whether based in contract, or are in anyway connected with any use of this site or with any delay or inability to use this site, or for any information, software, products or services obtained through this site, even if a party has been advised of the possibility of such damages.